Harold Ellis

Learning Partner Business Development Manager

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Harold Ellis is a Project/Program Management Professional and Certified Cisco Sales Expert with 20 years of experience generating revenue, managing budgets, and analytically, personally, and effectively leading teams to achieve goals and deadlines.

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Mike Keutzer

Harold Ellis

Designing a Proactive Customer Journey

Proactive customer engagement isn’t about complex systems—it’s about anticipating customer needs and delivering timely, relevant communication through the right channels.

May 5, 2026 • 5 min read

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